Job Description
Job Title - Product Manager-Business Banking
Function - Business Banking
Job Purpose:
The role entails scaling up the Business Banking business by implementing strategies to expand the existing products, channels, segments and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities:
- Guide distribution of Business Banking ensuring volume scale-up as per the defined targets
- Collaborate with the Digital Marketing team to increase customer penetration via digital medium
- Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of the assigned portfolio
- Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams
- Support the Product team in Business Banking to provide differentiated offerings and drive business growth
- Work with business analytics team to identify potential for x-sell
Managerial & Leadership Responsibilities:
- Attract and retain best-in-class talent for key roles in their reporting structure
Educational Qualifications:
Graduate - Any
Post Graduate - Any
Experience:
8+ years of relevant experience in Business banking