Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a
Product Manager to join our Product Management team focusing on our Population Health application. This Product Manager will be responsible for one product area within the overarching Population Health product portfolio; specifically, building data visualizations and analytical workflows to support athenahealth's clients in Value Based Care. In this role, you will have a deep understanding of the market, customer, users and functionality in your area of ownership. You will contribute to a product vision, help develop business cases, ensure a product or set of product features/issue solutions meets business requirements, engage with Product Management leadership and client facing stakeholders (client support, customer success managers, etc.) and drive the creation and delivery of the product. This position will work daily within a scrum team defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.
athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world's leading private equity firm Bain Capital in 2021 for $17bn! and we have many new strategic product initiatives.
Responsibilities
- Serve as Product Owner for scrum teams covering assigned product area
- Represent the customer for assigned product area, demonstrating responsibility for end-to-end customer journey and touchpoints
- Drive ongoing backlog allocations and prioritization of customer issues to solve within area of responsibility
- Partner with UX to research the problem space, identify the user needs, and conceptualize a solution
- Identify and frame user-centered problems effectively
- Define epics and user stories, clearly articulating business requirements and acceptance criteria for the problems we're trying to solve - including UX/CX/Support requirements
- Partner with UX in UI/UX design development and partner with Engineering in the development of the features
- Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement Requesting analyses to inform backlog
- Support fix and feature rollouts through alpha, beta and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications
- Partner with Product Management leaders to drive portfolio and product strategy
- Engage with Sales, CS, Product Knowledge, and other internal partner teams on customer issues, including understanding problems and impact and communicating product decisions and next steps
Typical Qualifications
- Bachelor's Degree required; Degree in Business, Product or Computer Science preferred
- Understanding of healthcare / health IT environment preferred
- 4-6 years of product management experience
- Agile experience or certification a plus
- Demonstrated ability to distill complex problems and design effective and scalable solutions
- Demonstrated success at driving innovative results in a fast-paced environment and managing simultaneously competing priorities using analytic and quantitative capabilities
- Experience working with stakeholders in a business environment across global, cross-functional groups
- Excellent verbal and written communication skills
About Athenahealth
Here's our vision:To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What's unique about our locations
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together.
Our Company Culture Might Be Our Best Feature.
We don't take ourselves too seriously. But our work That's another story. athenahealth develops and implements products and services that support US healthcare: It's our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talentedemployees or athenistas, as we call ourselves spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where everyathenistafeels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth's Corporate Social Responsibility (CSR) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.
