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Product Manager - Fraud & Risk Management
Expedia Group's Product & Technology team services millions of travelers across the globe every year. Our mission is to power travel for Everyone. Everywhere. We are doing this by supporting thousands of travel businesses with a best-in-travel capabilities, that deliver a seamless experience to travelers and our partners, no matter what they are buying or selling, where they are, or where they are traveling to.
As Expedia's Fraud & Risk Management team we build high trust experiences to provide world-class fraud protection solutions for travel businesses. Employing decades of expertise in travel and the latest in technology and data science, our goal is to protect from fraud for travelers, suppliers, partners, and affiliates. Our high skilled fintech talent strives to deliver world-class experiences and fraud protection to empower travel entrepreneurs across the world to grow their business.
We are looking for a seasoned Product Manager for our global Fraud and Risk management platform operating across more than 100 countries and millions of travelers. Our ideal candidate will have successfully led multiple, worldwide, technology-enabled products or services tailored to power eCommerce and fintech businesses. The successful candidate will form a strategy that gets to the core of what our customers value, set priorities that move that strategy forward, and exert influence to align diverse stakeholders.
What You'll Do
- Simplify and create frameworks to influence a diverse and broad audience
- Write product requirements and ensure clear communication and coordination of requirements to the business, marketing, design, and development teams
- You will partner with stakeholders and manager to develop new ideas for research, testing and feedback loops to better understand and quantify customer pain points
- You will own unrelated product areas, developing the product feature or product roadmap and executes on go-to-market plan
- You will tailor communications (content focus, style, format, etc.) for different audiences as appropriate
- Work closely with tech team(s) on driving products and features from design to ship
- Create alignment on the product vision both internally and with key external partners
- Establish metrics and indicators for success
- Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers
- Develop, report, and continually improve business performance metrics
- Proactively identify and resolve strategic and technical issues that may impair the team's ability to meet strategic, financial, and technical goals
Who You Are
- Bachelor's in Business, Economics, Mathematics, Engineering, or a related technical field; or equivalent related professional experience
- 4+ years of experience in product or program management, product marketing, business development or technology
- Exposure in AI or ML domain is a mu
- Experience creating and evolving customer and developer experiences from conceptualizing to launch
- Experience with feature delivery and tradeoffs, managing roadmaps across multiple stakeholders, including working closely with tech teams from design to ship
- Proven ability to manage multiple, competing priorities simultaneously and ability to work in a fast-paced environment where continuous innovation is desired
- Experience with end-to-end product delivery, overseeing roadmap strategy and definition, contributing to discussions around technology decisions and strategy related to a platform product
- Known for superior communications skills with high attention to detail
- Preferred: Master's in Business Administration or a related technical field; or equivalent related professional experience
- Experience working in Fraud & Risk management platform products in ecommerce setting, a plus if it is in a global setting
- Experience with SDKs, two-sided platforms, and development tools, and managing developer communities
- Ability to work autonomously in a highly demanding and often ambiguous environment, with attention to detail and organizational skills
- Ability to think strategically and execute methodically
- Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases
- Proven track record of taking ownership and driving results We are an equal opportunity employer and value diversity at our company
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
