Product Management-Product Manager-GR-38685-62737-JR119138

Job Title

Product Manager

Requirement Type

Full-Time Employee

Job Location

Bangalore

Requirement Level

Product Manager

Hiring Manager

Senior Product Manager

Primary Skill

Product Management, Agile, US HealthCare domain

Business

Innovation Council/MBM

Skill Category

Super Niche

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

Carelon Global Solutions India is seeking a highly creative and meticulous Product Manager, who will be responsible for all design requirements for our leader communications. The incumbent will report to Manager - Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, apart from coordinating with external agencies to ensure brand guidelines are followed.

JOB RESPONSIBILITY

Product Manager will be responsible for the following:

• Work with the team to translate product strategy into roadmap.
• Align the scope and product priorities in line with organizational vision/
• Coordinating with stakeholders to achieve the product vision.
• Collecting quantitative product data and metrics through market research including web analytics, statistics, and consumer trends
• Synthesizing customer research
• Gathering product requirements and aligning them with business goals
• Working on developing product strategies
• Developing new product features
• Prioritizing the implementation of new features and set specific timelines.
• Generate new ideas that brings innovation, improve customer experience and drive growth.
• Performing quality assurance controls on products
• Coordinating with the engineering to deliver functional solutions.
• Monitor and report on users reactions after launching.
• Creating support and training documents for internal and external users
• Participating in system configuration
• Analyzing competition
• Developing cross-functional relationships

QUALIFICATION

• Must have US HealthCare Domain knowledge.
• Masters/Bachelors degree in Computer Science, Business Management, Marketing, or a related field
• SAFe Agile Certifications
• Product Management Certification is a Plus (like SAFe POPM etc.)

EXPERIENCE

• 15+ years of proven experience in Product Management & delivery of digital products
• Previous work experience as Product Manager
• Experience working with UX team
• Worked on Omnichannel- especially on mobile app, preferred on HealthCare.
• Experience in gathering and interpreting qualitative product data and consumer feedback
• Prior experience in product strategy, planning, delivery & support
• Have a good understanding of technology and proven experience of working with Engineering/UX/Analytics teams

SKILLS AND COMPETENCIES

• Strategic thinking with tactical focus
• Ability to analyze industry trends and competitor behavior.
• Exceptional ability to identify improved product features and contribute to marketing strategies.
• Ability to report to the Sr.Product Manager and collaborate with the product development team.
• Proficiency in compiling project status, risk management, and marketing reports.
• Ability to maintain strong customer relations and provide product support.
• Competency in training internal departments on new product features.
• Familiarity with market research, consumers behavior and marketing techniques
• Hands-on experience with web and mobile technologies
• Knowledge of project management tools, like Jira, confluence etc.
• Strong time management skills
• Good communication skills along with the ability to effectively collaborate with cross functional teams

THE CARELON PROMISE

Aligning with our brand belief of limitless minds are our biggest asset, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [Confidential Information] assistance.