Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through
The Sprinklr Way.
Job Description
About the Team
The Mobile Team is at the forefront of developing enterprise-grade CXM applications. We are a diverse group of engineers dedicated to creating mobile solutions that empower businesses to better understand and engage with their customers. Our applications are used by large enterprises across various industries to streamline customer interactions, gather insightful analytics, and drive customer satisfaction.
We are passionate about leveraging the latest technologies, particularly React Native, to build robust, scalable, and secure mobile applications that offer a seamless user experience. Our team thrives on collaboration, innovation, and a shared commitment to excellence.
As part of the mobile team, you will have the opportunity to work on impactful projects that influence how businesses connect with their customers in a digital-first world. You will collaborate with top-tier, energetic mobile engineers who are recognized industry-wide. Here, challenges are opportunities to stretch your skills and promote growth. Our environment is open and friendly, ensuring easy access to all team members and transparent communication. You will gain insights from founding members about strategic decisions and benefit from a learning culture enriched with regular educational sessions. Plus, our team hangouts enhance both your professional and personal connections.
If you are driven by innovation and eager to contribute to a team that values both personal and professional development, the Mobile Team is your ideal destination. Join us to propel our product development and your career forward.
What Does Success Look Like
At Sprinklr, you will play a crucial role in our product development team as a Product Engineer. You will be in charge of creating, developing, and maintaining superior software solutions that satisfy our clients changing needs. Under the direction of the engineering leads, you will work closely with cross-functional teams to develop cutting-edge features and platform advancements that promote innovation and continuous improvement.
What You Will Do
- Design and build visually appealing, intuitive user interfaces: Focus on creating smooth, data-rich UIs that deliver a seamless user experience while ensuring optimum run-time performance.
- Maintain and modify existing code: Read, understand, and improve robustness while making adjustments.
- Write reusable code: Focus on writing code that satisfies requirements and can be reused in future scenarios.
- Set up alerts and monitor logs: Proactively handle unexpected scenarios through alerts and logs.
- Troubleshoot and resolve complex issues: Address production issues and identify root causes for resolution.
- Create concise descriptions for code changes: Ensure clear and atomic pull requests for easy review and collaboration.
- Conduct code reviews: Provide constructive feedback to maintain high code quality.
- Collaborate effectively: Work with backend engineers, designers, and product managers for smooth project delivery.
What Makes You Qualified
- Educational Qualifications:
- Bachelor's or master's degree in software engineering, computer science, or a related field.
- Experience:
- 1-2 years of software development experience specializing in mobile application development.
- Technical Skills:
- React Native Ecosystem: Background in building, scaling, and delivering mobile applications using React Native tech stack.
- Experience with JavaScript / TypeScript, React, React Native and a good understanding of Mobile development ecosystem.
- Strong understanding of mobile UI/UX design principles and experience working closely with design teams.
- Proficiency in design patterns, best practices, and software engineering principles.
- Hands-on experience with dev testing frameworks and methodologies. This includes unit testing, integration testing and UI testing.
- Experience with tools like Jest, RTL and RNTL is essential.
- Strong expertise in debugging including the ability to troubleshoot complex issues in the development and production environments.
- Experience using advanced debugging tools like Chrome DevTools, Reactotron, Flipper, Xcode/Android Studio debuggers to identify and resolve issues related to memory leaks, performance bottlenecks, and crashes.
- Experience with performance profiling and optimization techniques to ensure applications run smoothly and efficiently.
- Knowledge of RESTful APIs and their best practices.
- Understanding of caching strategies, and pagination to optimize API performance for mobile ecosystem.
- UI/UX and Architecture:
- Dev Testing:
- Debugging:
- Performance Optimizations:
- API:
- Soft Skills:
- Strong problem-solving skills.
- Thorough and detail-oriented, consistently delivering software that meets reliability and quality standards.
- Strong teamwork and communication skills.
- Ability to thrive in a dynamic, fast-paced environment.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
