About R1 RCM
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Position Summary
As a Senior Product Designer, you will play a pivotal role in shaping the technology landscape, focusing on our suite of SaaS healthcare applications and services. Your primary objective will be to ensure that our solutions are intuitive and of the utmost quality. You'll be engaged in all stages of the product design journey, from initial discovery to necessary adjustments before launch. Your role will require you to leverage your comprehensive design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside product, engineering, and executive partners.
As a valued member of our collaborative, motivated, and innovative team, the Senior Product Designer will be entrusted with the responsibility of crafting inventive and human-centric interface designs that not only meet, but strives to exceed customer expectations, while also driving our business objectives forward.
Key Duties & Responsibilities
- Craft enterprise workflows and interface solutions with a human-centric approach.
- Develop a wide range of design assets, including wireframes, user journeys, user flows, maps, service blueprints, personas, prototypes, and both high and low-fidelity designs, usability tests, interview guides
- Contribute to R1 design standards by identifying and driving new UI components and design patterns
- Self-manage work while operating within an Agile team environment
- Attention to detail and follow through in producing multiple iterations of your work to reach the best solution
- Collaborate and partner closely with Operations, Product Managers and Engineers, and Product Design team members to create efficient workflows, intuitive interface solutions and facilitate design research
- Actively contribute to meeting discussions, articulating compelling viewpoints, and fostering a collaborative environment that values diverse input
- Mentor and knowledge share with peers in both technical and professional domains, helping them in advancing their careers
- Lead workshops and foster design thinking in cross-functional, collaborative workgroups
- Advocate for and promote a persuasive design perspective in company-wide discussions
- Display a growth mindset characterized by curiosity and a willingness to boldly question the established norms
Qualification
Must have Skills:
The ideal candidate will have a background in design, as well as excellent communication, organizational, and people skills.
- Ability to travel up to 20%
- 6 years of experience and a Bachelor's degree, or higher in Design, or a related field.
- Portfolio of work examples and detailed case studies that demonstrates the span of the design process
- Experience with delivering design work for Product Development in an Agile environment
- Energetic self-starter that does the very best to make things right, contributes consistently and takes accountability when things go wrong even in the most challenging circumstances
- Excellent communication and high emotional intelligence, with the ability to build positive relationships with team members and stakeholders.
- Possess a growth mindset and demonstrate active listening during feedback, problem-solving and difficult discussions
- Analytical mindset with a focus on data-driven decision-making
- Leadership qualities, including the ability lean into challenges to make things better, mentor and inspire team members, fostering a collaborative and innovative work culture.
- Problem-solving skills to address challenges in cross-functional collaboration and optimize processes for better outcomes.
Good To Have Skills
- Background in healthcare or insurance enterprise product design
- Advanced education degree.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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