Job Description: Process Trainer for Customer Service, Online Reputation Management, and Customer Retention
Position Title: Process Trainer
Department: Training and Development
Location: Hyderabad
Reports To: Training Manager
Employment Type: Full-time
We are seeking a dedicated and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs for employees within our organization. The ideal candidate should have a strong understanding of our industry and processes, excellent communication skills, and a passion for teaching others.
Responsibilities
- Design training programs and materials based on the needs of the organization and the specific processes involved.
- Conduct training sessions for employees, both individually and in groups, ensuring that all participants receive comprehensive instruction.
- Evaluate training effectiveness through assessments and feedback, making necessary adjustments to improve learning outcomes.
- Collaborate with department heads and managers to identify training needs and develop strategies to address them.
- Stay updated on industry trends and best practices to continuously improve training programs.
- Maintain training records and prepare progress reports to track the development of employees.
Requirements
- Proven experience as a Process Trainer or similar role
- Excellent presentation and communication skills.
- Strong organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Certification in training or instructional design is a plus.
How to Apply: Please send your updated resumes to the following email address [Confidential Information]
About NHRMS
Since 2009, nHRMS Executive Search has assisted corporations and career professionals in achieving their goals. nHRMS offers executive search, interim executive staffing, organizational consultancy, and leadership development as solutions. nHRMS has placed hundreds of CEOs, CFOs, COOs, and other C-level executives for public and private companies worldwide.
Change in leadership can be one of the most disruptive events in any organization. Your team members are likely to be impacted by a change in strategic direction or the departure of a key executive. We thrive in facilitating successful transitions by delivering innovative solutions that bring the best candidates to our client's organizations.
Our team members are industry and human resource leaders with extensive expertise. Over 70% of our revenue originates from repeat customers.
Specialties
Healthcare , Executive Search, Lifesciences, Tech, Retained Executive search, C Level hiring, Board level hiring, and Executive hiring
Locations :
- NYC, NY 10013, US
- Bangalore, Karnataka 560004, IN
