Enable and structure updates across multiple marketing tools being utilized as part of the process
Maintaining social media platforms (Facebook & LinkedIn) with relevant and timely posts
Updating team website when necessary
Enable Drip Marketing & Prospecting for advisor practices through LinkedIn
Enable relevant research and development to consistently upscale/ upskill the service support and team of analyst(s)
Protect Client data and confidentiality; prioritize and perform work in accordance with established processes / procedures.
Ensure effective communication and service delivery being done as per the defined SLAs/KRAs
As required, provide support in content creation and managing social media channels
Required Qualifications
Graduate/ MBA
0-2 years of experience on content creation, digital marketing sector as an associate/ analyst
Willing to work evening hours: 8:00 pm to 4:30 am (9:30am to 6pm CST)
Good communication skills - Proven written and oral communication skills with client service orientation
Preferred Qualifications
Prior experience in customer-based interactions roles both written and verbal will be an added advantage
Prior experience on servicing and digital marketing sector will be an added advantage
Experience of interacting with financial advisors/ business partners will be preferred
Basics of financial planning & broad exposure to financial products like mutual funds, insurance, retirement services, etc. would be an added advantage
Experience of being part of and enabling start-ups/ new business set up approach will also considered a positive