Process Specialist

Responsibilities

The Benefit Administrator is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrollment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include:
o Process employee benefit enrollments, changes, and terminations.
o Process employee benefit claims, including medical, dental, vision, and disability claims.

Additional Responsibilities:

Good to have
. Experience in HRMS/ERP like (SAP, SuccessFactors, Workday etc.)
. Basic understanding of employee benefit programs and principle

Technical and Professional Requirements:

Maintain all employee benefit records, including eligibility information, enrollment elections, and claims history.
o Provide support to clients employees and managers on benefit-related questions and issues.
o Administer the state health benefits and flexible benefits Annual/Open enrollment.
o Administered the US FMLA program in compliance with federal and state requirements.
o Escalate non-transactional, production, issues promptly and according to established protocols
o Maintain service level agreements

Preferred Skills:

HRO- US IT Recruiter