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IT/Computers - Software
Hello Visionary!
We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you Then it seems like you'd make a great addition to our vibrant international team.
We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner with.
You'll make a difference by:
.Manage employee queries on call & email.
.Experience in tolls designed for handling emails via case or order system and IVR tool.
.Sort and prioritize daily requests to process and deliver within the SLA.
Your success is grounded in:
.3yrs - 5yrs of experience into India ASK HR.
.Knowledge in SAP HR & Nexus would be an added advantage
.Working with Team Lead to drive improvement initiatives within the team
.Good Understanding on the ticketing tool
.Knowledge on KPIs
.Communication Skills
Join us and be yourself!
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
This role is based inBangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.
We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
Date Posted: 23/10/2024
Job ID: 97674719
Siemens Technology and Services Private Limited (STSPL) is the Indian subsidiary of German multinational engineering and electronics conglomerate Siemens that focuses on IT and management services. The subsidiary is split into four units: Corporate Technology India, Siemens Corporate Finance and Controlling, Global Shared Services, and Siemens Management Consulting. Located in Electronic City in Bangalore, it has over 5000 employees. It has been certified with an SEI-CMMi Level 3, PCMM Level 3, ISO 27001:2013 (ISMS) and ISO 9001 certifications.