Checks for Completeness of Commercial Requirements and ensures that order details (dates, details) in the system matches customer's requirements as indicated in customer documents
Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status
Generates Shipment List and acquires proforma invoice, packing instructions and shipping release from customers to release orders for shipment
Analyses, qualifies, and completes Change Order Requests
Notifies Customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met
Proactively and promptly updates the customer of any delays in deliveries whether a revised delivery date is available or not
Ensures that the dates own by order management team are updated and reflective of current order status
Facilitates emergency/kick-off meetings with other functional groups and expedites immediately when there are any potential order delays
Coordinates with other teams/support to complete the request of customers and communicates effectively with suppliers on customer's delivery date pull in requests
Generates and analyses backlog orders and participates in order backlog review meetings to provide feedback on risks to meet the period's shipment commitments
Job Types: Full-time, Permanent
Benefits:
Leave encashment Paid time off
Schedule:
Monday to Friday US shift
Work Location: In person
