Process Associate, Life Insurance

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate, Life Insurance
Responsibilities:
. Review documents, assess underwriting requirements and request for additional information
. Assess applications and other documents to triage APS requirement
. Respond to customer inquiries by replying on emails and review Underwriter request and take appropriate action to procure the same
. Enter Underwriting decision into system, generate disclosure letters for adverse decisions and adjust schedule to accommodate peak work periods or department workload
. Build APS ordering guidelines considering medical terminology, diagnosis, treatment, laboratory testing, prognosis and non-medical legal, compliance, occupations and underwriting principles
. Possess knowledge of insurance law, multiple state statutes, regulation and compliance requirements, medical terminology, treatment, testing and prognosis and maintain confidentiality of information
Qualification we seek in you
Minimum Qualification
. Any Graduate except Technical
. Experience of Medical record Summarization/ review would be added advantage
Preferred Skill Set
. Proficient in Excel, Word and PowerPoint with good typing skills
. Insurance qualifications/ certifications will be preferred
. Positive attitude
. Time management
. Attention to detail
. Excellent Interpersonal skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.