Process Associate

Description:

The [Process Associate] is responsible for managing day-to-day operational activities on contract management related to respective engagements/accounts.

Responsibilities:

Maintain document repository of all contractual documents including change orders, SOWs, obligation artifacts etc.

Extract and tracker the contractual obligations systematically by categorizing the criticality, priority and business impact.

Interface with external and internal stakeholders for adequacy of coverage and support.

Work closely with the Service Delivery team/Action Owners to ensure the compliance of contractual obligations related to IT/BPO contracts.

Address contractual queries from engagement stakeholders in case of any ambiguity.

Provides clarity on contract language by conducting contract research. Recommend contract change in case of any gap identified related to contractual clauses in the interest as Service Provider.

Draft, review and validate Work Orders/Project Orders/Change Orders and provide the insights. Coordinate with internal team form initiation till execution of any Change Requests/Amendments etc.

Knowledge & Skills:

Knowledge and experience 0-5 years in Contract Management

Must be knowledgeable of the major elements of outsourcing contract(s). Understanding about the complex outsourcing contractual structures.

Knowledge in commercial and service level accepts of complex IT/outsourcing contracts.

Drafting of contract documents.

Contract Review and Analysis

Review and Identify critical terms and risks in IT/BPO outsourcing Contracts. Identify contractual deliverables and obligations of the parties. Interpret contract language and provide analysis and recommendation to the Client

Contract abstraction, administer and manage contracts post execution. Track and monitor contract deliverable and obligation compliance.

Working with Contract Management tools

Experience in handling contract management processes through software platform

Demonstrates strong verbal and written English language skills. Ability to write and speak clearly and effectively

Open to work in shifts.

Education:

Bachelor's Degree or Master's degree in Law