We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Why work for just any analytics company At Alteryx, Inc., we are explorers, dreamers and innovators. We're on a journey to build the best analytics platform in the world, but we can't do it without people like you, leading the way. Forget the stereotypical tech companies of the past. Embrace the unconventional, exercise your imagination and help alter the future with Alteryx.
- Provides technical support to engineers and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- May be involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Recognized subject matter expert with specialized knowledge in the function.
- Manages large projects or processes.
- Limited oversight from manager.
- Coaches, reviews and delegates work to lower level professionals. Problems faced are difficult and often complex.
- Influences others regarding policies, practices and procedures.
- Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge.
- May be the in-house expert on specific technologies or within the job function area. Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field.
Requirements
- Possess broad knowledge of professional field and other related functions.
- Goals are provided to the incumbent in form of desired results.
- Determines and develops approach to solve functional area related issues.
- Enhanced level understanding of the department and the role that is plays in supporting the organization.
- Is able to easily work with other departments to determine strategy and processes. Seeks new ways to improve department and function within the company.
- Regular provides insight into complex issues and for complex department questions. Either sets or participates in department goal setting. Regular provides direction for junior staff members. Has advanced technical knowledge and has some knowledge in related disciplines.
- Possess the strongest of skills acquired through advanced training, study and experience.
- May posses four year college degree (or additional relevant experience in a related field).
- Minimum 8 years functional experience including a minimum of 5 years position specific experience.
Find yourself checking a lot of these boxes but doubting whether you should apply At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
