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ITC Infotech India Limited

Principal Consultant

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

  • Partner with application developers and solution architects to ensure services are built for scale and performance.
  • Lead setting service-level objectives, agreements and indicators (SLOs, SLAs and SLIs) for the underlying service by collaborating with Application Development, Product and Business Owners
  • Design, Develop and create Scripts/Software/Tools that will improve the reliability of systems in Production including fixing issues, responding to incidents and taking on-call responsibilities.
  • Improve the overall resilience of a system and provide visibility to the health and performance of services across all applications and infrastructure
  • Improve service performance metrics like latency, page load speed and ETL and help proactively identify performance issues across the system
  • Implement monitoring solutions, create Dashboards and Alerts based on four golden signals of SRE providing single source to determine the overall performance and availability of the services they support.
  • Writing, updating, and using documentation, including runbooks/playbooks
  • Automating work including infrastructure needs, testing, failover solutions, failure mitigation, and much more
  • Using Chaos Engineering to test what you build under real-world conditions
  • Spread information across DevOps and business teams encouraging a blameless culture focused on workflow visibility and collaboration
  • Root-cause analysis complex problems involving multiple parties, networks, hardware, and software that relate to scaling and performance.
  • Services as technical owner to ensures delivery for SRE initiative
  • Performs deliverable reviews and coaches team in area of expertise in SRE
  • Provide continuous competitive and best-practices research, leverage industry resources and market trends, and liaise with internal stakeholders.

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Date Posted: 17/10/2024

Job ID: 96700445

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About Company

ITC Infotech is a global technology solution and services leader providing business-friendly solutions, that enable future-readiness for clients. We seamlessly bring together digital expertise, strong industry specific alliances and deep domain expertise from ITC Group businesses. Our solutions and services are focused on Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality.ITC Infotech is a wholly-owned subsidiary of ITC Ltd, one of India&#8217&#x3B;s most admired companies.

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