At Squadcast, we are diligently building a platform helping engineers around the world do incident management - the SRE way, our business is growing at a rapid pace and we are continuously engaging more teams and companies with our offering.
Who are you
You are a technical consultant wishing to implement solutions and create an impact, a developer needing a break from the code, or a DevOps looking for a hybrid role between technical and interpersonal skills. You will bridge the gap between the sales process and the technical implementation of the Squadcast platform. So if you have a passion for technology and wish you could find a career to blend your passion for tech with your strong interpersonal skills then this is your opportunity.
What You Will Be Doing
- Work with Sales teams to identify and qualify business opportunities, Identify key customer technical objections, and convert prospects to customers
- Highlight Squadcast value proposition through product demonstration, proof of concept management, and RFP responses
- Work with prospects/customers technical teams on technical scoping. During the process of scoping, you may be involved in complex workflow analysis and in-depth examination of the interaction between Squadcast and the customer's infrastructure
- Work closely with the product management and engineering team and be the voice of our customers
- Provide technical mentorship and training for new hires and peers
Skills required for the role:
- 2-5 years of experience as Pre Sales Engineer, Solution Architect, or Implementation expert preferably in a SAAS company
- Bachelor's degree in Computer Science / Engineering or equivalent practical experience
- Excellent communication and interpersonal skills
- Proficient in MySql, Node.js, Go and knowledge in any other language is a plus
- Good understanding of HTTP Requests, Webhooks, and REST APIs, API Development platforms such as Postman or Insomnia, and code editors such as Sublime
- Good understanding of Markup languages like YAML and JSON, Text Formatting languages such as Markdown
- Proficiency with Version Control tools such as Git
- Hands-on experience with modern technologies (Containers, Kubernetes, Logging, Monitoring, CD) would be a plus
Hiring process:
- Introductory call with the Talent Manager
- A 45-minute discussion with the Head of Sales & Success
- Technical discussion
- Final discussion with the CEO
