Company Description
Simple2Call is a well-established and trusted cloud communication solution provider serving large enterprises and service providers worldwide. With over 40 years of experience, we specialize in CCaaS, UCaaS, VRMs, and Global Voice Connectivity. Our core values of simplicity, quality, and cost-effectiveness guide our efforts, and we take pride in fostering long-term relationships with customers and employees. We are ISO27001 (ISMS), ISO27701 (PIMS), and PCI DSS compliant, and our products are developed in-house to ensure security and support. Located in Thane, we provide dependable 24x7 live support and offer DoT regulatory-compliant solutions for the Indian and international markets.
Role Description
This is a full-time on-site role for a Presales Engineer located in Thane. As a Presales Engineer, you will be responsible for providing technical support, engaging in presales activities, and assisting in the sales process. You will also be involved in integration efforts, ensuring the security of our solutions, and delivering top-notch customer experiences.
Qualifications
- Technical Support skills
- Presales skills
- Sales skills
- Integration skills
- Security skills
- Strong problem-solving and troubleshooting abilities
- Excellent communication and presentation skills
- Ability to work collaboratively in a team environment
- Experience in the cloud communication industry is a plus
- Bachelor's degree in a related field or equivalent experience
