Nexilis Electronics India Pvt Ltd - Picsys Brand CCTV Surveillance System Manufacturer
The Role
Job Overview
Mid-Level: 2 to 8 years experience | Full-Time | Bengaluru, Karnataka, India
Job Type: Full-time
Qualifications And Skills
- Bachelor's degree in Engineering or a related field.
- Proven 2 to 6 years of experience in pre-sales or technical support roles, preferably in the CCTV industry.
- Sound knowledge of CCTV cameras, DVRs, NVRs, and other security equipment and software solutions
- Familiarity with networking protocols and IP-based surveillance systems along with AI based software solutions
- Excellent communication and presentation skills to effectively convey technical information to clients.
- Strong problem-solving abilities and the ability to work well under pressure.
- Ability to work independently as well as in a team environment.
- Willingness to travel to client sites as required.
Roles And Responsibilities
- Understand customer requirements and provide technical Solutions in pre-sales activities for our range of CCTV products.
- Collaborate with the sales team to identify customer needs and propose appropriate security solutions.
- Prepare and deliver product presentations and demonstrations to potential clients.
- Assist in creating technical proposals, solution designs, and cost estimates for clients.
- Coordinate with engineering and product development teams to address customer inquiries and provide accurate information.
- Stay up-to-date with industry trends, new technologies, and competitor products to enhance product knowledge.
- Build and maintain strong relationships with clients, channel partners, and other stakeholders.
- Attend industry events and trade shows to showcase our products and generate potential leads.
- Support post-sales activities, including product installation, troubleshooting, and customer training.
- Ensure customer satisfaction by resolving any issues or concerns in a timely and professional manner.
Ideal Profile
- You have at least 1 year experience ideally in Marketing Communications or Sales Engineer within Industrial industry.
- Experience within would be a strong advantage.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are a strong mentor and coach who builds high performing teams
What's on Offer
- Work alongside & learn from best in class talent
- Leadership Role
- Opportunity to make a positive impact
