Job Description
- Handle technical inquiries from customers and project consultant
- Achieve optimal project solution by providing technical assistance and system level designs
- Customize products according to project specialization and customer demand
- Test engineering samples and give feedback for engineering department
- Onsite support of proof of concept demonstration and engage in actual site surveys.
- Organise assistance during deployment and commissioning.
- Assist integration of product into 3rd party systems
- Provide consultation for pre-purchase questions and design problems
- Technical seminars targeted at distributors engineers and integrators
- Hands on test and develop sales kit for latest products and technology
- Educate customers to better understand surveillance industry and fully utilize products value.
Requirements
- 3 + years of relevant experience in the video surveillance industry
- Proven track record as a pre-sales engineer or similar role in the technology or Security industry, with a focus on CCTV Cameras, video surveillance solutions.
- Extensive experience of CCTV and associated technologies, in particular presenting relevant solutions to end users and consultants/specifiers.
- Bachelors degree in engineering or strong technical background in the CCTV network security industry preferred
- Working knowledge of IT (network), IP cameras, VMS and CCTV associated technologies a plus
- Ability to collaborate with internal stakeholders to obtain business objectives
- Exceptional interpersonal and relationship management skills
- Must possess strong presentation and communication skills
- Be able to multitask and thrive in a dynamic environment
- Willingness to travel.
Education
Diploma or Bachelors in Electronics or Mechanical Engineering
