Power Skills

Job Profile:

Act as an Instructor for Power Skills (Communication Skills, Graphic design, Google

Suite, financial literacy, etc.) and deliver sessions to our customers in Western

countries primarily (Timings will be mostly as per USA)

Act as an Subject Matter Expert and help in basic course design, review, and trial delivery as and when

required.

Act as a trainer and help train fellow team members when required.

Ensure proper feedback of every session and student is captured in the database and

updated to senior management for review.

Ensure high-quality delivery of sessions.

Have flexibility to work other roles and responsibilities within the operations

department if required.

Exemplary communication and interaction skills are a must to work with

international students.

Should be technically sound in handling various online delivery and meeting

platforms like Zoom, G-Suite (Docs, Sheets, Slides), G-Meet, etc., and should be well

versed with MS Office & and Google applications.

Open to learn new skills.

Should be a team player.

Responsibilities:

Organise and deliver sessions for the students immediately after their on-boarding is

completed by the Sales and Tech Support teams.

Maintain a proper schedule and channel of communication for achieving excellent

customer service.

Communicate with customers about their upcoming sessions, curriculum plans, etc.

for both Classroom sessions.

Facilitate the regular assessment of the child and provide regular feedback to

customers by means of periodical emails and calls etc.

Providing and obtaining feedback on sessions to various internal & and external

stakeholders.

Preferred Skills:

Should hold a Bachelor's degree.

Prior Ed-Tech knowledge/experience.

Should have experience in delivering sessions to children (younger students is most

preferable not mandatory)

Should be well versed with cultural trends in Western countries.

Should have prior experience of working on STEM curriculum.

Should have knowledge of existing and future tech trends.

Must have a flair for learning and delivering.

Job Type :-

Full Time

Night Shift

Remote