- Software business development in servcie verticle.
- Technical solution for software service / upgradation jobs
- Software development and deployment of service projects.
- Manpower management in software service team
- Extended hours Service support.
Software business development
- Interaction with Customer.
- Understanding customers process requirements and pain area.
- Estimation of hrs for service / upgradation jobs to service sales team.
Software Upgrade
- Development to upgrade or mofiy existing Software.
- OnSite Deployment, Demonstration and training to Customer.
Service Support
- 24 x 7 support to customers
- Service team management in handling Service calls.
- Analyze problem and execute correctives.
- Development of uptime report for analysis purpose.
- Service Software tools development.
Corporate Office, Airoli
Authorities
- Onsite Project schedule customization
Key Results Areas (KRA s)
- KRA 1: Support Achievement of Business Objectives
- KRA 2: Buisness portfolio development in Service area
Requisite Qualification
Essential
Preferred
- B.E/ B.Tech (Instrumentation/ B.E./ B Tech./Diploma (Computer/ETC/IT)
Requisite Experience
Essential
Preferred
- 1+ years of experience in Development and deployment of Customised Warehouse Management Software using MS technolgies and Oracle / SQL DB.
- ASRS solutions (Material Handling Industry)
Skills Competencies
Skills
- Knowledge of programming languages C#, VB.net.
- Deep Understanding of Oracle/SQL etc.
- Knowledge of .NET with 2 tire and 3 tire application
- Experience in Interface with peripheral equipment like Bar code Scanners/ printers / other equipment etc.
- Material handling automation environment understanding of WCS/WMS
- Good Knowledge of IT Hardware, LAN Networking ERP Integration
- Good Oral and Written Communication
Competencies
