Position Summary:
Tudip Technologies Pvt. Ltd., looking for a passionate Brazilian Portuguese Language Expert who is either a native speaker OR holds certification Level B2 and above, to be part of the support team
Qualification Required:
- Candidates should be any graduate with Certification of B2 and Above
- Minimum 1 year for experience is required.
- Resolve Customer queries, escalations and handle critical situations.
- Manages email, chats, calls from customers in the Brazilian Portuguese Language
- Resolve customer issues in a timely and consistent manner.
- Manage time and productivity to meet daily individual and team ticket targets.
- Stay updated with the knowledge of an internal ticketing system.
- An engineering degree is a HUGE plus but not mandatory.
- Exposure to a cloud platform is again a HUGE plus but not mandatory.
Job Type: Full-time
Pay: 10,749.87 - 49,093.44 per month
Experience:
- Portuguese: 1 year (Required)
Work Location: In person