This role is for one of the Weekday's clients
We are seeking a skilled Platform Product Manager to lead the development of scalable platform features that transform the way customer-centric products are built. In this role, you will drive the creation of innovative platform solutions, ensuring alignment with our strategic objectives and delivering high-impact results.
Key Responsibilities
- Develop the Knowledge Graph: Lead the creation and enhancement of Enterpret's knowledge graph, the foundational element that converts customer feedback into actionable insights.
- Define Platform Vision: Set and communicate a clear, compelling vision for Enterpret's platform, ensuring alignment with our mission and long-term goals.
- Strategize and Plan: Create a detailed product roadmap focused on platform scalability, reliability, and continuous innovation.
- Drive Execution: Lead cross-functional teams to deliver platform features on time, within scope, and to the highest standards of quality.
- Customer Engagement: Collaborate closely with customers to gather insights and turn their feedback into actionable platform improvements.
- Market Analysis: Track industry trends and analyze the competitive landscape to identify areas for platform enhancement.
- Optimize Performance: Define and monitor key performance metrics to assess platform performance and guide strategic decisions.
- Enhance Processes: Continuously improve product development processes to boost efficiency and promote a culture of excellence.
About You
- Experience: Approximately 5 years of experience in product management, focusing on SaaS platforms or AI technologies.
- Technical Expertise: Strong understanding of platform architecture, AI, machine learning, and knowledge graph technologies.
- Action-Oriented: Proactive, results-driven with a proven ability to initiate and lead projects to successful outcomes.
- Customer-Focused: Passionate about building products that address real customer challenges and drive real value.
- Leadership: Proven ability to lead and motivate cross-functional teams to achieve goals.
- Analytical: Data-driven with strong problem-solving abilities.
- Communication: Excellent verbal and written communication skills, with the ability to clearly convey complex ideas.
Skills: product management,building,architecture,data analysis,knowledge graph,verbal and written communication,project management,platform architecture,saas,customer engagement,ai technologies,machine learning
