Who We Are

Collaboration Technology Group (CTG) is #1 global leader in collaboration technologies, which provides best-in-class integrated collaboration solutions that redefine collaboration experience. Cisco collaboration solutions span a wide variety of technologies, including Collaboration Cloud Services, Hosted Collaboration Solutions, Endpoints, Conferencing, Contact Center and Unified Communications.

Who Youll Work With

One of the key enablers for CTG is Webex Calling Dedicated Instance (DI). DI is integral part of Ciscos Webex Calling platform, this multi-cloud calling platform is an industry leader in enterprise market segment and powered by Ciscos Unified Communications Manager (CUCM) technology. This service offers true cloud calling experience with rich set of calling features with high customization capabilities and advanced cloud capabilities.

Who You'll Work With

DI and Wxcce are integral part of Ciscos Webex Calling platform, this multi-cloud calling platform is an industry leader in enterprise market segment and powered by Ciscos Unified Communications Manager (CUCM) technology and Unified Contact Center enterprise. These services offers true cloud calling and contact center experience with rich set of calling features with high customization capabilities and advanced cloud capabilities.

You will work with within our Platform and Infrastructure team as part of Workplace Collaboration organization at Cisco. We are Innovators, we drive innovation to propel employee business transformation while maintaining operational quality. We are Accelerators, we accelerate digital solutions to generate cost savings and efficiency gains for enterprise growth and success. We are Transformers, as Workforce Collaboration, we transform the employee experience by being our own customer first with agility, quality, and security, we continuously deliver business.

What You'll Do

Working within the Collaboration Dedicated Instance Platform team you will orchestrate and drive multiple environment builds and patching schedules in a complex environment balancing compliance and customer needs.

Program leadership organize a team of cross functional business and IT subject matter experts to develop and execute multiple customer deployments in parallel.

Business and Systems Architecture partnership engage with architects across various groups in the development and execution deployments.

Build capability and capacity within the organization by acting as an inspiring leader to solution problems, help triage, assess and drive closure to open or unassigned risks, gap business capabilities or issues

Ensures successful, consistent execution of program(s). Maintain integrated view of the compliance and upgrade delivery schedules and ensure plans are achievable

Who You Are

You have deep expertise in Program Management with data center infrastructure knowledge. You have outstanding collaboration skills to engage with partners across the organization.

You possess deep understanding in agile software development processes and lifecycle management. You strive to understand supply chain models and systems capabilities. Solid understanding of Business architecture and how to partner with IT on the development of new capabilities.

Minimum Qualifications

Proven effectiveness in program leadership roles

Effective in influencing and using effective collaborative relationships for success

Excellent analytical, written and verbal communications skills and the ability to influence, interact, and present at multiple levels in the organization

You are results oriented, ambitious, flexible, and able to adapt in a fast-paced, changing environment

Experience running datacenter deployment and upgrade projects.

Desired Skills

PMP certification a plus.

Familiarity with Cisco UCCE and Calling product related applications

Why Cisco

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it Well, for starters with people like you!

Nearly every internet connection around the world touches Cisco. Were the Internets optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet its not what we make but what we make happen which marks us out. Were helping those who work in the health service to connect with patients and each other schools, colleges, and universities to teach in even the most challenging of times. Were helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each others backs, we recognize our accomplishments, and we grow together. We celebrate and support one another from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together were committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair Dont care. Tattoos Show off your ink. Like polka dots Thats cool. Pop culture geek Many of us are. Passion for technology and world changing Be you, with us! #WeAreCisco #CollabFY25