JOB TITLE PI Engineer (PI Field Engineer) (IN-PI-05) PURPOSE OF THE JOB Provides field engineering leadership, assist and support to projects & PI team for investigation, troubleshooting and resolution of technical/quality issues ORGANISATION Organization structure (job belongs to..) Product Introduction Management of Site, Country, Cluster, Region or Platform
Reports directly to: PI Customer Site Manager Other reporting to: Project PI Manager within project organization Direct reports: none Network & Links Internal - Participating Units and/or Subsystem Managers
- Customer Site PI team
- PI Support team (Back-office)
- RAMS team
- Project Engineering team
- Quality team (mainly PrQSM and SQ)
- Installation and Test & Commissioning team (if applicable)
- Internal Supplier representatives (Components/PU)
- Sourcing and Contract Manager
- Integrated Service Readiness (ISR)
- Maintenance/Service team (if Alstom)
- Global System representatives (if applicable)
External - Train drivers
- Customer site team
- Customer maintenance team (if not Alstom)
- External Suppliers
MAIN RESPONSABILITIES
Key accountabilities: - Support any technical activity on Alstom products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)
- Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
- Define troubleshooting methodology
- Provides technical guidance and supports technicians in troubleshooting and repairs
- Provides feedback on technical documentation deficiencies.
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PrPIM
- Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
- Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
- Drive and support containment to avoid reoccurrence of failures
- Supports as-maintained Alstom product configuration control and relevant documentation management
- Support technical reviews with internal and external Suppliers, partners, customers, authorities
- Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparence on PI activities, key technical issues, to PrPIM.
- Apply EHS requirements on site with the support of EHS team representatives
- Drive technical Return of Experience/reporting/feedback as support of PrPIM
- Support Obsolescence Management (if applicable)
- Support preparation and implementation of Field Modifications (FM)
Performance measurements: - Achievement of contractual reliability (milestone) targets
- Achievement of contractual availability (milestone) targets
- Containment and solution of K1S/K2/K3 issues on time
- Completeness and Quality of failure/event diagnosis/data and relevant documentation
- Reliability improvement after FM implementation
- Achievement of PI Dashboard
- Achievement of configuration updates
- Achievement of REX implementation
- Audit results (internal and external)
- Compliance with EHS rules and work-related processes
MAIN REQUIRED COMPETENCES Mandatory: - Graduate in Engineering or Industrial (Internal Graduation (cadre interne in F) acceptable)
- Internal EHS training
- English
Desirable: Master's degree in Engineering Experience Mandatory: - Several years of technical experience, either mechanical or electrical / electronic engineering
- Railway safety & RAM
- EHS knowledge/exposure
- Product knowledge
- Data analytics
Desirable: - General Railway knowledge
- Field Experience
- Problem Solving skills
- DFQ, Quality and Audit skills
- Customer contact
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