Job Description
Provider Liaison. Ignite Your Career With CORA!. The Provider Liaison (PL) is responsible for the provision of new patients (Initial Evaluations) to CORA by establishing and maintaining communication with a variety of medical referral sources. Using a consultative and relational sales approach, the PL will be responsible for successfully driving new patient growth in assigned territory
Who We Are. CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right
What Youll Love About Us. Competitive Pay. 7 paid annual holidays + PTO that grows with time. Medical, dental, vision, disability, and life insurance. Retirement & savings plan. Leadership development programs: coaching, mentorship, and skill-building activities. Potential relocation assistance. Tuition reimbursement. What Youll Need. Bachelor's Degree OR Associates Degree with a minimum of 2 years experience in sales/healthcare. Healthcare sales and/or B2B sales experience (preferred). Excellent face-to-face communication skills
Excellent organizational and time management skills. Disciplined to work independently, closing new leads and following up on existing leads
High-level of energy, drive, and public relations confidence
Ability to multi-task in a fast-paced environment while recognizing and determining priorities
Must have strong working knowledge of Microsoft Office programs
Must follow professional dress code
Must be able to utilize a smart phone and have current and valid state drivers license. What Youll Do. Develop and grow strong relationships with direct referral sources through scheduled account visits to recruit new patient referrals
Conduct face to face and/or virtual sales calls and presentations to referral sources, introducing CORA services and new service lines
Maintain CRM activity tracking to document calls, call notes and activities
Resolve physician customer service calls, taking initiative to make decisions within authorized scope of responsibility, or directing decision making to the proper authority
Follow up on specific questions, areas of interest, and/or concerns expressed by referral sources
Facilitate introduction of new referring physicians/key accounts to CORA Services. Ensures all new referral sources receive appropriate and timely educational information (ie: bio on staff, patient outcomes data, tour of clinics, set up meeting with clinical team, etc.). Works with RSD on referral source retention & growth strategies
Aids in identifying referral growth strategy, setting referral growth goals, calculating referral forecasts, and creating plans toward increased market penetration
Act as liaison between physicians, their office manager/support staff and the clinic,. Actively demonstrates commitment to providing excellent customer service
Actively participates in educational activities/self-development to enhance professional growth
Maintains professional appearance and conduct as established by the organization
Encourages and maintains confidentiality in all interaction with physicians/providers
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives
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