Search Jobs
Search by job, company or skills
Search by job, company or skills
Broad Responsibilities/ Major Deliverables:
Taking/Handling Inbound Customer calls, Outbound
Listening to and understanding the customer's requirements
Provide product / service details & benefits to Customers
Providing end to end solutions to the customer
Asking the correct questions probing and prompting the customer wherever required
Timely and accurate capturing all the information given by the customer
Timely follow up with Brands as per Escalation matrix till closure
Staying current with knowledge of products/ processes & services offered by the client
Ensure full adherence to all the quality parameters and SOP
Cooperate with other Team members, SMEs and Team Leaders.
Ensure 100% adherence to schedule
Escalating the call to the team leader / manager, wherever desirable
Handling irate / demanding customers where necessary, in a tactical manner
Master in Landscape Architecture, 12th Class (XII)
Role:Sales Trainee/Management Trainee, Fresher, Trainee
Industry:Financial Services
Function:IT, Sales/Business Development
Job Type:Permanent Job
Login to check your skill match score
Date Posted: 04/07/2024
Job ID: 84016647
"Conneqt Digital is in the business of digital transformation. Conneqt with us to improve customer experience, accelerate growth and boost efficiency.Established in 2004, Conneqt headquartered in Bangalore is India's leading Digital IT & BPM services provider, and a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer experience across industries.
