Skills:
Pharmacy Operations Management, Medication Dispensing, Inventory Control, Regulatory Compliance, Staff Supervision, Customer Service, Pharmaceutical Knowledge, Financial Management,
Responsibilities
- Overseeing sales assistants, cashiers, shelf stockers, and other pharmacy employees.
- Preparing drugs and executing prescription orders for collection or delivery.
- Ordering pharmacy supplies and controlling the inventory on a daily basis.
- Enforcing best practice protocols when storing prescription drugs and controlled substances.
- Verifying prescription details with the healthcare specialists who prescribed them, when required.
- Advising customers about the recommended use, dosage, and possible side-effects of medication.
- Maintaining an approved drug and controlled substances list and verifying expiry dates.
- Monitoring product displays and shelves, as well as the general appearance of the pharmacy.
- Addressing customers requests and complaints.
- Appointing and training new pharmacy employees and scheduling shifts.
Requirements
- A doctor of pharmacy degree (PharmD) accredited by the accreditation council for pharmacy education.
- A bachelor's degree in business administration, or an equivalent qualification preferred.
- State-approved license to practice as a pharmacist.
- Demonstrable experience in a managerial capacity at a pharmacy.
- In-depth knowledge of the pharmacological uses and side effects of prescription drugs and controlled substances.
- Advanced knowledge of protocols regulating the safe storage of prescription drugs and controlled substances.
- Exceptional communication skills in advising customers and managing employees.
- Ability to proactively follow up any irregularities with scripts processed at the pharmacy.
- Competency in pharmacy management software, such as RxMaster Pharmacy System.
- Excellent written and verbal communication skills.
