Greet office visitors and direct them to the relevant parties.
Perform general office duties, including filing, delivering mail, handling emails and phone calls, and data entry.
Manage and coordinate schedules and calendars for management.
Arrange travel and prepare documents, presentations, and meeting facilities.
Coordinate with agencies for office equipment maintenance, repairs, and replacements.
Maintain a professional and pleasant demeanor when interacting with guests.
Schedule meetings, interviews, and appointments.
Handle basic administrative tasks and coordination for office operations.
Answer phone calls and redirect them to the appropriate department or individual.
Take messages and ensure they are passed on to the intended recipient.
Receive and manage incoming packages, couriers, deliveries, and mail.
Regularly check, sort, and respond to emails.
Maintain an inventory of office supplies and ensure they are stocked as needed.
Organize and maintain a filing system for all necessary documents.
Keep a logbook of visitors and monitor visitor access.
Ensure the reception area is neat, presentable, and stocked with required materials (e.g., pens, forms, brochures).
Oversee office security by adhering to safety procedures and controlling access at the reception desk (e.g., monitoring logbook, issuing visitor badges).
Skills & Requirements:
Bachelor's degree or relevant qualification preferred.
Minimum 2-3 years of relevant experience.
Proficient with office technology and equipment, including computers, fax machines, scanners, printers, and phone systems.
Professional appearance and courteous demeanor with a clear, friendly phone voice.
Strong communication skills and persuasive abilities.
Proactive, organized, and responsible approach to work.
Ability to work independently as well as part of a team.
Proficiency in computer software applications, including Outlook, MS Word, and Internet Explorer.