The purpose of the Senior People Data Specialist role is to provide mentorship and information to employees, managers and HR on sophisticated employee processes and data changes, across the breadth of the Workday processes. The specialist coordinates employee data changes and manages any associated cases such as changes to work schedules, location, compensation, etc. The Sr. Specialist will help to perform a quality audit, UAT on the system changes, bulk uploads, etc
Key Accountabilities:
- Ensure that employee and organization data integrity is maintained in Workday when performing high-impact transactions i.e., reporting line changes, job and work schedule changes, compensation, etc.
- Deep understanding of how to resolve how business scenarios are best led and by what team, building the wider teams understanding as needed
- Investigate, liaise and resolve sophisticated issues involving multiple systems and collaborators, applying judgment.
- Work closely with other Regional Development Centres (RDCs) and the wider Services & Solutions to give to client and/or improve relationships and ways of working
- Main point of contact for wider bp teams i.e., Reward, Immigration, Payroll, Squad
- Mentor and coach junior members on operational issues and pro-actively seek timely resolution of business partner concerns where required
- Be an ambassador for change encouraging agile ways of working & improvements to day-to-day activities
- Ensure that employee and organization data integrity in Workday is maintained, following data management processes and procedures
- Willingness to support ad hoc business and Services & Solutions project work as the need arises, requiring engaging with other workstreams/ teams
- Identify, raise and apply continuous improvements to services
- Ensure alignment to process maps and standard data input forms
- Support acceptance testing for Services & Solutions technology changes
- Investigate, liaise and resolve sophisticated issues involving multiple systems and collaborators.
Crucial Education:
- Minimum of 6-8+ years of substantial experience in HR Shared services and preferably experience in the Workday system
- A university degree or equivalent experience or professional qualification, in human resources management or its equivalent.
- Prior experience in Organization and Employee data management roles
- Proficient knowledge of CRM systems, MS Office
- Intermediate / sophisticated of Reporting and analytics
- Intermediate / sophisticated knowledge of Workday, and other HR management system
- A continuous improvement approach; seeking simple, best fit solutions to challenges
