Role Description:
The Pega Senior Systems Architect (SSA) will be an integral member of our
newly-formed Pega Delivery Team within the Trips Business Unit (TBU). The SSA
will play a pivotal, hands-on role in the design, development, and implementation
of robust Pega solutions tailored to meet our business objectives - reporting to an
Engineering Manager. With 3-5 years of experience and requisite certification, the
SSA will take on daily responsibilities to deliver high-quality technical Pega
solutions for the TBU.
They will work as part of an Engineering Team, adhering to Pega Best Practices
and established Ways of Working. Candidates with recent experience in Pega
- x
and a thorough understanding of its architecture and design principles will be
preferred. Familiarity with the Pega Customer Service Framework will be an added advantage. The SSA should be adept at navigating complex system requirements
and translating them into efficient, scalable, and maintainable Pega applications.
Their responsibilities will span the entire software development lifecycle, from
initial requirement gathering to deployment and post-implementation support.
Collaborating closely with both business stakeholders and the Pega Delivery Team,
the SSA will ensure that crafted solutions align with enterprise standards while
addressing specific business challenges. A dedication to best practices, continuous
improvement, and mentoring junior team members is vital, as they will be
regarded as a pillar of expertise and guidance within the team. They will be
expected to guide, coach and mentor junior members in their team.
In this dynamic role, the Pega SSA will also be tasked with staying updated on the
latest Pega developments, innovations, and industry trends. Their proactive
approach will catalyze the team's innovation, ensuring that our Pega solutions not
only fulfill current demands but are also geared for future growth and adaptability.
Join us in shaping the future of our Pega initiatives and fortifying our leadership in
Pega solutions.
Responsibility
Maintain advanced knowledge of the Pega architecture and all Pega design and implementation practices.
Maintain advanced knowledge about the latest features and tools provided by the Pega platform.
Continuously enhance skill set and knowledge to leverage latest trends, techniques and practices and drive proactive change.
Provide technical advice and guidance to team members while working with various (senior) stakeholders to solve complex problems and business requirements.
Advocate for the adoption of a reusable components strategy in terms of enterprise solutions seeking to determine and develop repeatable, efficient and optimal ways of implementing Pega.
Act as a mentor to the more junior SA team members, influencing them in design and developing best practices.
Mentor and monitor the practices applied and quality of team deliverables.
Can demonstrate innate troubleshooting skills when faced with complex problems, working systematically to resolve critical incidents in collaboration with the team in a timely fashion.
Understand, value and consistently provide timely, specific and constructive feedback to team members and stakeholders regarding Pega practices and solutions.
Enable the growth of Pega Citizen Development by providing internal training, upskilling and guidance.
Lead simplistic designs that leverage OotB components and low-code options.
Work with the internal Pega PGC (a COE function) to constantly define and refine Pega best practices and provide leadership to the team in the adoption of prescriptive development processes.
Consistently design optimal solutions without unnecessary complexity and define a service oriented architecture.
Work closely with the Product team and provide feedback regarding product enhancements needed to support the BU's or organization's needs.
Work closely with the internal IT, Engineering and Architecture teams to understand hardware requirements, network landscape, server topologyand integration needs.
Demonstrate leadership ability to back decisions with research and influence stakeholders accordingly.
Demonstrate mindfulness of when to integrate with other products versus using Pega E2E and present the best architecture to meet desired needs.
Years of relevant Job Knowledge
Advanced Knowledge (5 - 8 years)
Requirements of special knowledge/skills
Expert knowledge of Pegasystems and Pega Customer Service apps in particular.
In possession of valid Pega Lead System Architect certification.
Degree in Computer Science, Information Technology or related field.
Expertise in all phases of software development.
Expertise in application servers,programming languages,relational and non-relational databases and integration techniques.
Experience in Agile and Scrum methodologies.
Extensive experience in coaching and mentoring more junior team members.
Possesses a natural way of influencing stakeholders.
Independent, good sense of responsibilities and goals.
Excellent communication skills, able to influence and develop strong relationships.
Ability to simplify complex problems.
Capacity to work well under pressure, adapting and responding to changing situations.
