- Maintains Pega based applications in Production. Involved in Debugging, Maintenance of Pega applications.
- Support/Developer experience is must
- Triages production incidents and work to towards resolution
- Perform production deployments manually or using automated deployment tools
- Identify the impacts for applications for Infrastructure changes and prepare & execute mitigation plans.
- Perform validation & verification of Java applications/services after any changes
- Take part in incident review discussion with Business stakeholders
- Take part in discussions with Development & Operations teams on system improvement and stability of the components
- Identify system performance bottlenecks and Recommend solutions
- Take part in discussion with other Regional & Offshore teams for coordination
- Take part in Knowledge Sharing sessions from Development teams.
- At least 3 years experience in supporting Pega applications / services.
Desired Skills:
1) Linux
2) Java
3) ITSM tool (ServiceNow)
4) Splunk
5) Database Oracle and No-SQL DB like Mongo
