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The success of the role will be driven by:
Clarity of work and training provided to the offshore team
Quality and timeliness of feedback especially during ramp-up
Regular review of the effort and outcomes between onshore and offshore teams
In addition to training, job aids to assist offshore team
Timeliness and accuracy of data provided in the prepped recon.
The inclusion of the offshore team in daily huddles and regular communication
Key Role and Responsibilities
Reviewing sweeping time entry tools for time entry compliance and status
Review manual timecards for accuracy, proper subject line, route to RBE if needed
Updating time trackers with timecard status for each talent in their assigned BUs
Back office time reporting comparison with time trackers
Provide prior week updates for missing and unapproved time (reviewing tools, timecards, etc)
Managing state mandated meal break audit
Perform Invoice Register comparison with TED
Helping us with Expense Receipt Review to ensure we have receipts for all non- taxable expenses which have been processed
Update prior week unapproved timecard updates in the trackers
Responsible for processing received timecards via email or other time entry tools accurately to perform daily time entry validations to ensure accuracy of time entry for manual timecards.
Audit time entry between multiple systems to ensure match.
Other duties as assigned
Key Skills Required
Attention to Detail
Comfortable working in multiple systems
Expert in Microsoft Office (Excel, Word) and Google Suite products (Gmail, Google Sheets including vlookup and basic formulas, shared drives)
Strong customer focus and customer service skills
Excellent communication and organizational skills
Strong interpersonal skills and ability to analyze, explain, and draw logical conclusions from operational, regulatory, and/or business data
Must be detail oriented with a concern for quality expressed by continually initiating system and process improvements
Commitment to time frames and deadline.
Ability to respond to customer needs with speed and accuracy
Willingness and eager to learn; is curious
Demonstrates Adaptability - Learning Randstad Pace
Openly receives feedback
Ability to multitask and prioritize work
Accountable for personal results and teamwork
Adherence to deadlines
Focus on accuracy
Speak, Understand and communicate fluently in English.
Shift Timings:
8 am to 5 pm EST (6:30 pm to 3:30 am IST)
Work Mode:
Please share your updated resume : [Confidential Information]
Date Posted: 12/11/2024
Job ID: 100106707