Payroll and Benefits Specialist – South Asia

Job Description Summary Job Description
In this role, you will be responsible for executing on one or more Payroll & Benefits process(s). Develop an in-depth understanding of Payroll & Benefits systems, processes, and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed also responsible for ensuring the payroll disbursements are executed accurately and on time. This includes the statutory payment process involves handling payments that are mandated by law typically relating to payroll. These payments include taxes, PF, ESI, PT and the other deductions that must be processed during payroll cycle.

Payroll Process Management

• Individuals who are responsible for the quality delivery of payroll processes and service to the businesses.
• Manages payroll queries from employees, managers and HRM's in a timely, and professional manner. Correctly administers benefit/payroll processes. Manages service delivery metrics in relation to outsourced benefits/payroll. Includes those who lead Payroll & Benefits Service Delivery teams, and/or the operations for such teams. Mostly used in Shared Service teams but can be found in Business teams.
• Oversee the accurate and timely processing of payroll for South Asia.
• Ensure compliance with payroll laws, regulations, and company policies.
• Individuals who are responsible for the quality delivery of payroll processes and service to the businesses.
• Oversee the accurate and timely processing of payroll for South Asia.
• Ensure compliance with payroll laws, regulations, and company policies.
• Process and manage the disbursement of salaries.
• Prepare and execute payments through various disbursement mechanism including NEFT and TRAX.
• Maintain accurate and up-to-date payroll records and transaction logs.
• Ensure compliance with all applicable laws affecting payroll disbursements.
• Collaborate with the finance departments to ensure payroll processes are transparent and auditable.
• Timely deposits of income tax withholdings, PT and contributions to PF.
• Generate internal reports for reconciliation and to inform management about the status and financial impact of statutory payments.
  

Benefits Process Management

• Administer various employee benefits programs such as group health, accident insurance and health checkup.
• Ensures the accuracy of all benefits enrollments in Workday . C oordinate transfer of data to external contacts for services, premiums, and plan administration.
• Performs quality checks of benefits-related data and share with Insurance company on a timely manner.
• Co-ordinate with Broker for the endorsement confirmation and resolve data related issue.
• Provides Corporate deposits statement to Business Finance teams and resolve in case of any query.
• Assists with new hire onboarding session and educate employees about the enrollment process, selection of insurance coverage, timelines and resolve query.
• Assists employees regarding benefits claim process and plan changes in case of life event.
• Responds to benefits inquiries from Human resources managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Manages the annual Health check enrollment and vendor management.
• Assists employees with the yearly open enrollment process and query management.
• Provides necessary reports to business finances and liaison with Broker for the query.
• Maintain invoice payment tracker for the insurance invoices, monthly endorsement, employee assistance, Health check-up vendor and follow-ups with Business Finance teams and ensure timely payments.
• Perform audit on the lifestyle benefits claims and provide input in workday on monthly basis, communicate with employees in case of any query, rejections, modification of claims, provide reports to the respective HR manager.
• Daily review of employee service tickets and resolve query with a greater satisfaction of employees.
• Prepare reports for weekly, monthly metric review and share with senior management.
• Manage tracker for the corporate insurance policy and business-related insurance policies and communicate with respective teams.
• Providing Monthly / Annual endorsement data for the employees located in Bangladesh, handling employees query and ensure timely payment of invoice/billing, co-ordination with finance teams and share reports on timely manner.
  

Qualifications/Requirements

• Bachelor's degree in Human resource, finance, business administration or related field.
• Proven experience in payroll management, full and final settlement process, employee separation procedures, preferably in a large organization or shared service environment.
• Familiarity with payroll systems, HRIS platforms, calculation and reporting.
• Excellent analytical, problem solving, and decision making skills, with a keen attention to detail and accuracy in calculations and documentation.
• Commitment to integrity, confidentiality, and professionalism in handling sensitive employee information and financial transactions.
  

Desired Characteristics

• Collaborative approach
• Continuous improvement mindset.
• Customer service orientation.
• Organization skills.
• Attention to detail.