Search Jobs
Search by job, company or skills
Search by job, company or skills
Job Title
Payment Operations AnalystJob Description
Payment Operations Analyst
So, who are we
Hello, we're IG Group. No, not Instagram - though we're a pretty big deal ourselves.
We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.
We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.
Did we mention we have offices in 18 countries Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let's innovate together!
Your role in the Team
You're upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude which you will fit right into the team.
You, like us, understand the importance of collaboration and are driven to be the best in what you do. As you will be part of a multi - functional team, you will work closely with other departments to ensure client's funding and withdrawals occur smoothly to and from their trading account.
You will be proactive with any queries and requests from clients to ensure they are answered and ensure you maintain up to date with changes to regulations and new payment trends.
to date with all things Payments at IG
What you'll do
Accurate and efficient processing of deposits into IG in accordance with international and local compliance regulations
Processing and release of withdrawals across IG's different payment methods such as Card, Bank and PayPal
Regulation and enforcement of IG's strict anti-money laundering controls, including the verification of bank statement and payment methods
Administration of IG's payment and banking portals to enable effective processing
Problem-solve complex issues and errors to resolve payment queries
Handling of daily reports, posting of bonuses/tax and audits
Cross-departmental communication to facilitate effective handling of queries
Participation in continuous improvement initiatives to optimise team performance.
Who we're looking for
You're curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You're also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas and lead the way in creating inspiring experiences for our clients and everyone around you.
We don't fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let's raise the bar together.
What you'll need for this role
Although desirable you don't need a background in finance to apply. We'll provide on-the-job training and support to
help ensure you quickly pick up the necessary knowledge and understanding. What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail - plus:
A degree-level education
Fluency in English (verbal and written)
Excellent interpersonal and communication skills
The ability to work well under pressure
To be able to establish rapport with people of all status and background
A logical and analytical approach
Very good organization and time management skills
Literacy in MS Office
Strong attention to detail.
How you'll grow
When you join IG Group, we want you to have more than a job - we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we'll support you all the way.
And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world's best trading experience. We'd love to have you along for the ride.
The perks
As well as having the chance to attend regular social events, get funding for your charitable endeavours and join a range of special interest groups, you'll receive an attractive selection of benefits working with IG:
Performance-related bonuses
Pension, insurance and medical plans
Career-focused technical and leadership training
Contribution to gym memberships and more
Shift allowance, as applicable
Company transportation (pick up and drop) as per shift requirements.
Where you'll work
We follow a hybrid working model we reckon it's the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection.
Plus, you'll be welcomed into a diverse and inclusive workforce with a lot of creative energy.
Ask our employees what their favorite thing is about working at IG, and you'll hear an echo of our culture! That's because you can come to work as your authentic self. The things that make you, you - like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity - can bring a fresh perspective or new skill to our business.
That's why we welcome people from various walks of life and anyone who wants to help us realize our vision and strategy.
So, if you're keen to connect with our values, and lead the charge on innovation, you know what to do.
Apply now
Number of openings
1Function:finance
Job Type:Permanent Job
Date Posted: 22/10/2024
Job ID: 97417571
Looking for a career at a company that will support you, challenge you and help you grow IG Group can provide that. We're the market leader in financial derivatives trading, with a focus on innovation and advanced IT development. We're also one of Britain's Top Employers, a ten-year trend we intend to continue.
