As a Barclays Operations Analyst you may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
nMust have skills for the role -
- nPayment Analyst
- nPayment screening
- nProcessed Payments
n
nPurpose of the role
nTo support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
nAccountabilities
- nSupport various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
- nCollaboration with teams across the bank to align and integrate operational processes.
- nIdentification of areas for improvement and providing recommendations in operational processes.
- nDevelopment and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
- nDevelopment of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
- nIdentification of industry trends and developments to implement best practice in banking operations.
- nParticipation in projects and initiatives to improve operational efficiency and effectiveness.
nAnalyst Expectations
- nExecute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
- nCheck work of colleagues within team to meet internal and stakeholder requirements.
- nProvide specialist advice and support pertaining to own work area.
- nTake ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- nMaintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
- nContinually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
- nMake judgements based on practise and previous experience.
- nAssess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
- nCommunicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
- nBuild relationships with stakeholders/ customers to identify and address their needs.
nAll colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.
