Patient Care Executive

Patient Care Functions:

Provides patient counseling / education.

Responds to patient query calls.

Ensure proper documentation of the individual corporate patients.

Inform patients / attendants about the corporate policies and protocols.

Financial counseling of the corporate/TPA cash patients.

Guiding patient / attendants to the respective department's co-ordinator.

Guiding patients to give their valuable suggestions and feedbacks for better services.

Conducts follow-up calls & Outstanding recovery

Monitors the quality of patient care services.

Other Functions:

Admission intimation to respective corporate.

Intimation of long stay patients for stay approval to respective corporate.

To visit & counsel the long stay Corporate patient with their approval status and tentative discharge and document the same.

To closely monitoring of approval/credit letter or extension letter sending in time fame to respective corporate.

Intimation letter for surgery/procedure approval in case of deviations.

Uphold the highest standards of service and conduct.

Supervising & guiding of newly staffs.

Maintaining of Corporate desk daily MIS.

Patients meet and greet reports.

Collection of positive feedback and Google reviews.

Discharge from desk non receiving Corporate/BSKY patients.

Any other additional responsibility assigned to him/her by the departmental HOD from time to time.

Job Type: Full-time

Pay: 25,000.91 - 30,156.07 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• TPA & Corporate Billing: 3 years (Preferred)

Work Location: In person

Expected Start Date: 21/09/2024