Job Description
Skills:
Empathy, Communication, Compassion, Attention to Detail, Problem Solving, Critical Thinking, Interpersonal Skills, Medical Knowledge,
Respond to queries/calls from patients.
Schedule patient appointments and make reminder calls.
Develop patient care plan based on doctors assessment information.
Plan, coordinate and carry out patient care operations.
Respond to patient concerns timely and ensure patient satisfaction.
Maintain patient medical records up-to-date.
Guide on insurance related issues and claims of the patients.
Help in admission/discharge and other issues for IPD patients.
Process patient billings and collect payments.
Maintain patient records confidential and secure.
