Key Responsibilities
- Maintain in-depth knowledge of HR systems and functions to support accurate tracking of associate information and identification of process and system efficiencies.
- Support configuration of Workday - Core HCM, Benefits, Absence, Time Tracking, Performance, Recruiting, Talent, etc.
- Deep understanding of architectural concepts, issues and trends in the HR solutions area covering Benefits, Absence, Time Tracking and Payroll.
- Create and modify existing Workday reports as needed based on business requirements to support projects and initiatives.
- Hands-on experience in EIBs.
- Serve as subject matter expert to business end-users, addressing user questions and troubleshooting issues.
- With minimal guidance, lead short- and mid-term projects that require the application of independent judgment. Apply skills in requirements definition, functional specifications, analysis and design, system setup and configurations, testing and deployment.
- Support semi-annual Workday releases in regression testing and review of changes that will impact current business processes. Evaluate new features/functions for rollout to end-users and recommend solutions/alternatives to better automate processes.
- Provide production support including analysis and troubleshooting of issues related to configuration, business process, integrations, data or other systems issues.
- Ensure that defined application and change controls are maintained and followed.
- Liaise with cross functional teams and end-users to translate business needs into requirements and recommend appropriate configurations, business rules, and business process workflows in Workday tenant and supporting applications.
Qualifications
- Bachelor's Degree in related field or equivalent experience
- Minimum of 5+ years Workday experience required with demonstrated ability implementing and optimizing functionality across multiple areas of HR
- Expertise of the Workday platform (business objects, organizations, business processes, tenant setup, integrations, security, etc.)
- Strong verbal and written communication skills
- Detail-oriented with strong ethics and integrity
- Solution oriented, proactive and collaborative approach in working with stakeholders
- Must be a Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
- Ability to maintain a high level of confidentiality
- Ability to work well under pressure and make informed decisions
- Strong technical aptitude and an analytical mindset with ability to identify, troubleshoot and resolve system issues
- Ability to balance multiple priorities with accuracy, efficiency, and timeliness due to strong organization skills
- Ability to build strong relationships and partner with other team members to achieve results
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.
Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [Confidential Information]
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.
