Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications:
- Graduate (Any Field)
- Fluent in English
Preferred qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
- 5 Days of working
- 2 fixed off us shift WFO
- Salary - Fresher - 14100/- Stipend Process Associate
- Salary - Experience - 3 LPA TO 4 LPA Process Developer
IF Interested pls ping me @ Sunitha - 8095480327
Email id -
Thanks & Regards
Sunitha J| Account Manager
Mob: 8095480327
Web:
