Education: Full time Graduation
Experience: 6months-2 Years
CTC:Upto 3.3 LPA
Shift: US Shift
Roles & Responsibility
- Consolidate data from multiple systems to facilitate inventory availability check and order entry.
- Perform various order management functions including order entry and expediting.
- Provided accurate order entry, change order and detailed telephone information while maintaining call center objectives and goals.
- Process a high volume of product orders via electronic distribution from order entry to shipment for revenue recognition.
- Plan and pro-actively manage through SAP the entire process of fulfilling customer contracts from Order Entry to Collection.
- Provided order management support for sales including order entry and order tracking using SAP.
- Order entry, shipping, fill rate, and product availability management of orders.
- Extensive intricate knowledge of SAP ERP system, including inventory, sales, and receivables and invoicing modules.
- End to end knowledge on the Export process system - from ERP to interfaced systems.
- Extensive knowledge on simple and complex contract under order booking and management.
Required Skill Set
- Preference for agents with experience in customer service, contact center, order to cash / order to shipment.
- Prior exposure to multinational firms is preferable.
- Knowledge on supply chain management or order management operations.
- Excellent written and oral communication.
Preferred Qualification / Functional Skills
- Graduates in any stream / Any Bachelors degree(B.com, B.B.A, BSc,).
- Good oral and written Communication skills.
- Target oriented.
- Good Analytical and Reasoning ability
- Client / Customer interactions / negotiation skills.
- Comfortable to make Phone calls to internal teams within client organization or respective stake holders.
To Register send your CV to [Confidential Information]
Feel free to contact Solvers India , Contact : 83417 56648
