About Us
Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.
With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.
Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLAs.
We are seeking a detail-oriented and proactive Order Fulfillment Coordinator to join our team. As an Order Fulfillment Coordinator, you will be responsible for managing vendors and customers, ensuring smooth order processing, and maintaining accurate records in the order management systems/ERP software. The ideal candidate will have excellent communication skills, familiarity with KYC (Know Your Customer) procedures, and a strong ability to multitask in a fast-paced environment.
Responsibilities
Responsibilities:
Vendor Follow-Up on Delivery Updates:
- Regularly follow up with vendors on delivery status based on issued Purchase Orders (POs).
- Ensure vendors adhere to agreed timelines and escalate any delays or issues to the relevant teams.
- Maintain clear communication with vendors to resolve delivery discrepancies or issues promptly.
Customer Delivery Date (DOD) Updates
- Accurately update and communicate the Delivery On Date (DOD) for customer orders.
- Ensure customers are kept informed of their order status, including any changes or delays in delivery schedules.
- Collaborate with internal logistics teams to track and ensure timely deliveries.
KYC (Know Your Customer) Management
- Manage the KYC process for vendor registration, ensuring all required documents are collected, verified, and updated as needed.
- Oversee KYC documentation for customers, ensuring compliance with company policies and regulations.
- Maintain a secure and organized database of KYC records for vendors and customers.
Requirements
- Bachelors degree in Business Administration, Supply Chain Management, or a related field (preferred).
- Strong communication and interpersonal skills.
- Proficiency in using order management software and MS Office Suite.
- Knowledge of vendor and customer management best practices
- Understanding of KYC procedures and regulations
Benefits
- Health insurance coverage for employees and their families.
- Long-term benefit savings plan with employer matching contributions.
- Opportunities for professional development and advancement within the organization.
