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The main role of a Support engineer is to troubleshoot and resolve highly complex technical problems. The key skills put to use on a daily basis are - high level of technical skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.Education & Experience:BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered.
5+ years relevant working experienceSkills:
Oracle HCM Cloud Technical skills - Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, HSDL), HCM Extract
Oracle HCM Functional Modules - Core HR, Payroll, Absence Management and Benefits.
Education & Experience:BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered.
Job Description:
- Should have 5+ years of experience in Oracle HCM Cloud implementation & support. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Techno Functional consultant. As a Technical consultant should have experience in implementing & Supporting Oracle HCM Cloud modules - Core HR, Payroll, Absence, Talent Management, Compensation and Benefits.
- Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired.
- Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Req. Gathering, Product Workshop & Demo, CRP, UAT etc.
- Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience.
Career Level - IC4
The main role of a engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
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