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Rangam Infotech Private Limited

Ops role 3-5 Yrs

Early Applicant
  • 4 hours ago
  • Be among the first 50 applicants
Exp: 0-2 Years

Recruitment/Staffing/RPO

Job Description

Job Description

Job Description :

The contingent worker will handle prompt response to agent bank's queries via MT 199/299 during APAC/EMEA hours based in Mumbai. Job responsibilities include:

  • Reviewing & Categorizing agent bank queries received via SWIFT - MT 199/MT 299
  • Performing Business outreach internally to find the responsible team the query belongs to
  • Work collaboratively with the business unit for a prompt and a conclusive response
  • Ensuring necessary approvals from payment governance or Compliance as needed before sending a response to the agent
  • Ensuring prompt escalations and no ETA breaches set by the Agent Banks

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Date Posted: 28/11/2024

Job ID: 101708051

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About Company

Rangam India (Rangam Infotech Pvt. Ltd.), a subsidiary of US-based Rangam Consultants Inc., was incepted in 2005 as an information technology company in Vadodara, Gujarat. We have a branch office in Ahmedabad, Gujarat and satellite offices in Bengaluru, Karnataka and Kolkata, West Bengal. We provide staff augmentation, customized software development and educational services to clients in India.

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Last Updated: 28-11-2024 03:43:45 PM
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