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The Operations Specialist provides dealers and their advertising partners with the tools needed to help promote brand-enhancing advertising and fund utilization.
What you will do:
Review marketing materials against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to advertisers
Work with a wide range of clients and customers (primarily via email, phone, and chat) to understand their marketing needs.
Maintain accurate profile and communication records with proactive recognition and reporting tied to support and actions provided.
Coach customers and advertising partners in creating and submitting brand-enhancing content.
Participate in team collaboration through idea-sharing and brainstorming sessions
Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers
Perform website functionality checks
May perform quality control checks to ensure accuracy and compliance with program guidelines (QC)
Qualifications
Bachelor's Degree in business, communication, journalism, marketing or related field
2+ years experience in a fast-paced office environment with administrative and/or customer service experience
Some remote-work experience preferred and demonstrated ability to work independently
Established technical competence including experience with Microsoft Word, Excel, and Outlook
Sound attention to detail and excellent time management
Ability to organize work, multitask and meet deadlines
Exceptional ability to work within a team environment
Solid verbal and written communication skills
A natural curiosity and eager desire to learn
For the Ops Specialist role, excellent communication (English) is must. Pay + Night allowance + Free Cab + Free insurance
For the Bilingual Ops Specialist role, excellent communication (Spanish) is a must. Pay + Night allowance + Free Cab + Free insurance
Date Posted: 24/10/2024
Job ID: 97749175
Nova HRO comprises of professionals who have been in the business for over a decade and have a combined experience of over 100 man years of experience in the industry. The team comprises of professionally qualified people – in business management, marketing, education, finance, consulting and experience across industry sectors.