To manage the space and collaborate wif the clients, responsible for the operational activities. Track daily activities of the center and entertain the visiting clients and try to convert. Boost the networking in the local market.
Responsibilities
- Space Management, Customer Relationship Management, Operations Management, Events and others.
- Foster a collaborative workspace for coworking members and new/prospective clients.
- Onboard new coworking members and introduces them to the community
- Customer service issues related to the center client, vendor and staff.
- Create a great experience for customers in the coworking space.
- Communications to coworking members and overseeing bi-monthly get-togethers.
- Plan birthdays, festivals and other celebrations in the office
- Oversees lobby/reception area to ensure all visitors and first-time guests enjoy a positive first impression; at a minimum, ensures the front desk is properly staffed at all times
- Oversees the event space usage, both for internal purposes as well as Partner/Sponsor purposes, including setup Logistics, billing, etc.
- Track and record daily traffic into the coworking space and maintain a log.
- Assist with local area marketing and networking both online and in-person to drive leads
- Assist with leasing new office spaces and collect rent.
- Maintain attendance
- Track usage and maintain bookings of meeting/ conference rooms
- Collect monthly feedback from customers
- creating ways to generate new leads and on boards new clients
Benefits
Learn end-to-end processes
Opportunity to work with management team
Become a key contributor to the growth of the company
Opportunity to take decisions and improve processes
Ideal Profile
Requirements
- Excellent verbal and written communication skills
- Any Graduation specialization
- Good knowledge and practice of MS Excel, Word etc.
- Customer Relationship & Sales Experience
- Vendor Management
- You have at least 1 year experience ideally in Community Manager or Operations Management within Real Estate industry.
- You have working knowledge of MS Excle and MS Word
- Experience within would be a strong advantage.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You enjoy finding creative solutions to problems
Whats on Offer
- Flexible working options
- Strong opportunities to progress your career
- Leadership Role
