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The candidate will join a team responsible for responding to client risk events involving Operations and Technology processes. The candidate will partner with our Client Group to protect client relationships, speak with subject matter experts via email and video conference to understand processes, and identify process weaknesses to help deliver a culture of continuous improvement. The candidate will then summarize the findings of the event in a written case summary. The candidate will also create key risk metrics presentations to support EMEA and APAC board reporting. The ideal candidate has a high degree of personal integrity and an inquisitive mind. This position will report to the Operations Error Coordinator Manager in San Antonio, Texas.
Describe the applications and business or enterprise functions the role supports:
The team make use of our Error Incident Tracking System, EITS, and a variety of account and portfolio management systems. Operations and Technology encompass teams performing new account creation, account reconciliation, security reference management, pricing valuation, fund administration, broker dealer operations, collateral management, and trade settlement. Additionally, the role will involved working with a variety of MS Office applications, including excel, word, and power point.
The key job responsibilities include, but are not limited to:
Lead coordination on potential client risk events
Provide information and support to our Client Group to protect client relationships
Bring subject matter experts together to conduct root cause analyses
Provide guidance on appropriate controls to mitigate risks
Recognize connections and trends within and across teams
Document the investigation and its conclusions
Collaborate with firm-wide error coordinators to share best practices
What makes this role unique or interesting (if applicable)
This role provides window into a wide scope of AllianceBernstein activities, interact with a large variety of AllianceBernstein teams, and directly impact AB risk mitigation. Additionally, this role informs AB leadership on a variety of risk and error coordinator activities through meetings and metrics reporting. There is also an aspect of this role that requires working with large data sets and the gleaning analysis from the information.
What is the professional development value of this role, i.e. what learning and professional growth does the role offer the candidate
This role provides ample opportunity to interact with Operations Technology, Sales, and our investment professionals and learn about their processes. The role also requires the person filling the role to lead meetings, providing an
opportunity to expand their experience in communication and coordination.
Job Qualifications (The ideal candidate should have the following):
Highly analytical mind with a strong attention to detail
Superior written and verbal communication and interpersonal skills
Ability to multitask and prioritize
Understanding of investment management processes
Understanding of operational risk/risk frameworks
Prior experience in data management, project management, and/or analytics is desirable
Qualifications, Experience, Education:
Bachelor s degree
4-8 years relevant work experience in an investment management operation, business analyst, or risk control role within Financial Services
Skills:
Experience with risk management tools is preferred
Experience exhibiting strong communication skills, both written and verbal
Strong project management skills
Industry:Other
Job Type:Permanent Job
Date Posted: 09/10/2024
Job ID: 95706427