Job Description: Operations Officer
Job Title
Location
Operations Officer (Engineering, Tech / Product Team - DGPL)
Bangalore, Karnataka, India
Job Summary
The Operations Officer is responsible for supporting Digital Green Pvt Ltd's staff in Bangalore. This role reports to the Finance & Operations Manager, and is part of both the local Bangalore-based team (primarily Engineering, Tech & Product team staff) and the Global Internal Operations team. The Operations Officer will support global initiatives / projects, and will lead procurement, logistics, systems, and office / event management coordination for the Bangalore-based team. This role also liaises with the Finance team to manage / track office expenses, cash advances, and vendor payments. The ideal candidate will be a versatile operations expert who enjoys managing multiple responsibilities and streamlining complex processes. This role demands a proactive approach to building relationships across local and global teams and a willingness to tackle a variety of operational tasks, including hands-on office duties, to support our expanding team.
Key Responsibilities
Administration, Logistics, & Travel Management
- Fixed asset management: Purchase, documentation, and maintenance of physical assets and inventory in the office(s).
- Office management: Ensure housekeeping and upkeep of the office, and purchase of office supplies
- Travel: Support staff with all international and domestic travel bookings, logistics, and visas; coordinate with travel agents and other offices as needed. Identify and manage relationships with trusted travel vendors (including travel agencies, hotels, taxi vendors, etc)
- Visitor & event logistics: Handle all travel arrangements for visitors to the office and events in the region; identify trusted travel vendors
Finance
- Imprest account management: Maintain imprest account expenses and ledger, submitting required documentation to Finance
- Finance liaison: Serve as a resource to staff finance policies, processes, expense coding, payment status, and travel advances
- Vendor management and payment: Submit vendor invoices with all required supporting documentation to ensure timely processing of vendor payments
- Compliance: Support internal and external audits as needed.
Procurement
- Procurement processing: Process all procurements and contracting for the Engineering, Tech & Product team in accordance with DG policies and processes, ensuring timely delivery of goods and services
- Laptops & equipment: Purchase laptops for new staff
Systems + IT
- Manage systems and software administration / access for Engineering, Tech & Product team
- Collaborate with global team to facilitate systems transitions and deliver training
- Purchase laptops / hardware, in accordance with required specifications and policy
- Coordinate with IT team for hardware, software, and networking troubleshooting
New initiatives
- Support internal communications and ad hoc projects as needed.
Qualifications
- Bachelor's degree or equivalent / relevant experience
- Experience in a professional environment with at least 3-5 years in a similar role;
- Experience with or interest in using systems to support processes
- Tech-savvy; experience with intranet and / or workplace communication tools a plus
- Operations / admin, finance, or IT experience a plus
- Excellent time management and project management skills, and ability to multitask and prioritize work
- Outstanding written and verbal communication skills, and a collaborative mindset
- Creative thinking and problem-solving skills
- Demonstrated ability to adapt and thrive in a fast-paced, growing organization
- Willing to roll up sleeves and assist with additional administrative and operational tasks as needed, including courier services and other office duties
- Experience or interest in working in diverse teams, including across cultures / countries / time zones
- Willingness to work outside of normal business hours (to accommodate meetings with international colleagues)
- An interest in Digital Green's mission!
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