Operations Manager- US Title Search ( Experience Preferred)

Job Description: Operations Manager - US Title Search

Role Overview:

The Operations Manager for US Title Search will be responsible for overseeing and leading the end-to-end delivery of title search services to US mortgage clients. This role will focus on improving processes, ensuring high-quality service delivery, managing client relationships, and guiding junior team members in their professional development.

Key Responsibilities:

• Lead and manage the title search process, ensuring timely and accurate delivery to clients.
• Drive process improvements to enhance efficiency, quality, and productivity.
• Manage client relationships, addressing delivery issues and ensuring satisfaction.
• Supervise and mentor a team of title search professionals.
• Ensure adherence to processes and best practices, maintaining high service quality.
• Communicate effectively with clients and internal teams.

Qualifications:

• 7 to 13 years of experience in Title Search Operations, preferably in the mortgage or real estate sector.
• In-depth knowledge of the US title search process.
• Strong leadership and people management skills.
• Proven ability to improve processes and manage client relationships.
• Excellent communication and problem-solving abilities.