Operations Manager

About CAI Store

The CAI Store was launched in 2015 with the sole purpose of providing fashionable and modest footwear that is manufactured without the use of leather, with contemporary styles and a compassionate virtue warrantying the tagline - handmade with love. Remaining true to their homegrown and bespoke sensibilities, the CAI store offers customization keeping in mind the eclectic tastes of the clientele. CAI believes in prioritizing customer satisfaction to create fashion-forward styles with impeccable quality.

To become a household name in the entire country, by having Cai on every woman's feet. To grow 10-fold in the next 2 years by being present in a big way online and offline. Introducing new categories to broaden our horizon and portfolio. To be the leader in our own space and category.

Website: https://thecaistore.com/

Insta handle: https://www.instagram.com/thecaistore/hl=en

Roles & Responsibilities:

- Forward Tracking & Reverse tracking through Vamaship, Ship rocket, Blitz

- COD remittance

- Order pending, Order processing issues, dispatches on uniware

- Daily Stock sheet update

- Customer Care team issues return & dispatches issues follow-up

- Reverse Booking from customer

- Daily Ops & Monthly MIS Report

- Invoices checking of Uniware, Logistics & 3 PL

- Sales return & RTO

- Coordinate with Market places regarding order processing & dispatch

- Checking weight disputes from courier end

Requirements and Skills:

- 2 to 3 yrs of relevant work experience

- Proficient in Advance Excel & Uniware Software

- Excellent communication and interpersonal skills, ability to handle pressure & Multi-tasking Skills

- Coordination with Management, Logistics personnel and Market Place Team.

Location - Lower Parel, Mumbai

Contact me on 7738259157

Job Types: Full-time, Permanent

Pay: 20,000.00 - 30,000.00 per month

Work Location: In person